1
Quick Entry
Give staff a simplified browser-based way to submit a Work Order without signing into the full REQQER system. The experience can be adapted by Organization or Facility.
Assisted living & senior living
Make it easy to report a problem—and easy to follow it through completion.
REQQER helps senior living organizations connect resident-area and common-space Work Orders, preventive maintenance, inspections, Housekeeping and other department work, vendor follow-up, documentation, and regional oversight.
Request intake can be matched to the person reporting the issue—from full REQQER users to simplified browser entry and optional phone-based intake.
Senior living service workflowSimple intake → accountable follow-up
Apartment / resident areaOne-time service requests
REQ
Common spaces & systemsPM · inspections · vendors
24/7
Quick EntryBrowser intake
MobileField work
VendorFollow-up
DashboardOversight
Different people. Different request channels.
The person who sees the problem should not need the same interface as the person who fixes it.
REQQER supports multiple ways for issues to enter the same Work Order process.
2
Optional voicemail intake
A participating facility can use a dedicated phone number so a resident or other caller can leave a maintenance message that becomes a Work Order with the recording attached.
3
Authorized Mobile work
Maintenance and operational users can review assigned work, add Activity and Work Duration, complete forms, attach supporting files, and update Reqs from a phone or tablet.
4
Walkthrough Batch Entry
Authorized staff can walk an Area, record issues by Location, enter multiple findings where needed, and create separate Reqs without first writing everything on paper.
Request intake
Simple for the requester. Structured for the team receiving the work.
Quick Entry can collect the facility-specific information maintenance needs without exposing the full REQQER interface. On a mobile browser, the requester can also capture or attach a picture when enabled.
- No standard REQQER login required for Quick Entry
- Available from desktop and mobile browsers
- Fields and defaults can vary by Organization or Facility
- Creates a normal one-time Work Order for follow-up
Field execution
Carry the work list through the building.
REQQER Mobile gives authorized users a browser-based work list for one-time Work Orders and recurring Scheduled Tasks, with practical filters and access to the Req’s Details, Form, and Activity.
- Work Orders and Scheduled Tasks
- My Reqs, Unassigned, On Hold, and Recently Closed views
- Group by Date, Area, Type, or Frequency
- Document Activity, Work Duration, forms, and supporting files
Beyond resident-area requests
Run the recurring responsibilities behind the community too.
DefinePM or inspection
GenerateScheduled Task
PerformMobile / Desktop
DocumentForm · Activity · files
ReviewDashboard · reports
A broader operating platform
Connect the departments and outside partners involved in resident experience.
See a senior living workflow
Start with one resident request—or the recurring work across the whole community.
A demonstration can compare request-intake options, field updates, preventive maintenance, inspections, vendor coordination, department workflows, and regional oversight.